How a Bellevue Company Became the Leader in Online Travel
Global VP of Media Solutions Expedia
Scribe: Jenny Andrews Editor: Jim Kindsvater
IN THIS ISSUE
Bob Holert introduced Noah Tratt who is the VP of Media Solutions for Expedia. Noah’s background is in the hospitality industry and he said that it was very glamorous. He changed sheets, swept floors, cleaned bathrooms and pumped gas, among other things. He said it really inspired him to get an education and get out. Noah went to work at Microsoft and has been with Expedia for 10 years. The House Band entertained us with “Scrounge Up a Volunteer Crew” Christine “Bad Teacher” Rose made all her “students” get up and move to new tables with the objective of motivating her reprobates so as to get them to recruit runners, step up their game and support the Bellevue 10K. Our Rotarian of the month is new member, John Schwager
THIS WEEK’S SPEAKER PROGRAM
Bob Holert introduced Noah Tratt who is the VP of Media Solutions for Expedia.
Expedia started at Microsoft and was spun off years ago. Noah’s background is in the hospitality industry and he said that it was very glamorous. He changed sheets, swept floors, cleaned bathrooms and pumped gas, among other things. He said it really inspired him to get an education and get out.
He was an early entrepreneur after buying a transfer press and making t-shirts in his parents garage and selling them on the beaches of Cape Cod.
Noah went to work at Microsoft and has been with Expedia for 10 years. Expedia now owns Hotels.com, Trip Advisors, Hotwire and various other companies.
Expedia is very strong in the US and has recently formed a joint venture with Air Asia which has raised their profile in Asia. Expedia powers the booking capacities of a number of airlines and organizations like AARP.
Expedia has seen tremendous growth. Their gross bookings are over $29 Billion annually. 54 million people go to the Expedia website each month.
The competitive landscape is challenging despite their success. Trip Advisor has now been spun off and competes with Expedia. Booking.com is a formidable competitor as is Kayak.com. Google is a competitor in that their search results now include links to companies where people can book directly. Groupon is competing through their daily deals and travel deals. Facebook even competes because people use it to learn about travel.
Expedia is responding to competition with money. They are investing in improving their technology and improving their web platform. Search results are being presented in a more user friendly way through testing and retesting. Even small changes like new colors and format changes can make a big difference with consumers.
They are also investing in hotel inventory so that they have the hotels consumers want and the rates they need to become loyal customers. This is the largest investment they are making right now.
Merchant model works because people pay when they make the reservation. It’s become clear that in many countries, consumers prefer to pay when they show up at the hotels. They are trying to give consumers the choice in how they pay.
Expedia is trying to tap into a new and huge middle class in Asia and this is a primary focus of their efforts right now. Consumer behavior varies dramatically depending the country and Expedia is responding to that.
President Chris thanked Noah and told him that, in his name, we are donating 1000 pounds of fresh produce to Rotary First Harvest.
Next week, former POTUS, Harry Truman will be our speaker.
President Chris called the meeting to order after a musical intro “Rock-n-Roll Band.
Invisible guests and visiting Rotarians were introduced by Sayoko. Our exchange student, Wendi, mentioned that she is selling cookies to help fund her Western Safari trip
The House Band whose group goal is to take “N” out of BAND, entertained us with “Scrounge Up a Volunteer Crew” to the tune of “Stuck in the Middle with You”. Visual images of Dustin Walling in his running gear will stick forever with all in attendance this week or last and his promise never to wear them again if we all volunteer to help at the run has spurred a bevy of volunteers. We can still use more volunteers, however, and rumor has it that Dustin has not yet actually called Goodwill to pick up his duds so PLEASE VOLUNTEER!!
Christine “Bad Teacher” Rose made all her “students” get up and move to new tables. Apparently this was meant to motivate her reprobates so as to get them to recruit runners, step up their game and support the Bellevue 10K.
The goal for each team is to raise at least $11,000 for the run.
Please consider sending emails to everyone in your contact list encouraging them to sign up for the run.
Rotarian of the month and new member, John Schwager, was instrumental in setting up the new member group and recently returned from an international trip to Columbia. Congratulations to John.
Tim Johnstone is a little depressed over “Bad Teacher” who harassed the group in advance of him.
SAA Tim asked the group to look at the American flag and think about the Four Way Test. He polled the group on how many of the four things each could remember and we all ponied up money based on how many of the four items we remembered. He also fined each person who has not yet invited someone to participate in the 10K.
Howard Johnson announced that one week from tomorrow is Rotary First Harvest and he encouraged everyone to participate.
President-elect Scott encouraged everyone to attend the district conference and reminded the group that, if you’ve been in the club for five years or fewer, you will get a $100 credit for conference registration.