Loading Events

« All Events

  • This event has passed.

“Why Becoming Frictionless is an Essential Strategy”

Weekly Program

07/21/2023 @ 7:15 am - 8:30 am

Bill Price - President

Driva Solutions, A LimeBridge Global Alliance founding partner Customer experience is now viewed as more important than pricing or the other classic marketing “P” words. Customers have more choice, share their good and bad stories widely, and will change when companies don’t meet their needs — spoken or unspoken. Companies that are removing friction and striving to make it easy to work with them, “frictionless organizations”, are on the path to retain their customers and their staff, and thereby sustain higher levels of profitability. In this presentation, Bill Price will share findings that he and his co-author uncovered after interviewing 14 organizations that are becoming frictionless, and will profiles nine steps with specific examples including “Eliminate” and “Learn”.

About the Speaker


7:15 am - 8:30 am
Event Category:


Bellevue Breakfast Rotary Club
View Organizer Website

The Salvation Army Eastside Corps

911 164th Ave NE
Bellevue, WA 98008 United States
+ Google Map
View Venue Website